• living room with hints of blue

Fairmont Gold

Reward yourself with the Fairmont Gold experience. Enjoy access to a private lounge, VIP concierge services and complimentary food and drinks throughout the day. Fairmont Gold accommodations offer an extra touch of splendor, and our dedicated team strives to deliver the highest level of personalized service to each Fairmont Gold guest.

A man helping two women order

Fairmont Gold Lounge

Meet for a drink, catch up on work, or enjoy a quiet moment with a beverage and a book in our private lounge, exclusively for Fairmont Gold guests. Take in stunning views of the Chicago skyline and enjoy access to an honor bar, complimentary breakfast, afternoon snacks and small bites and hors d’oeuvres in the early evening.

woman drinking wine

Exclusive Fairmont Gold Services

Our friendly and accommodating staff will take care of whatever you need—from making reservations at the city’s top dining venues to booking spa appointments. Fairmont Gold housekeeping services are provided twice daily to include nightly turndown service.

Experience the Fairmont Gold Difference

woman drinking wine in bed

Exclusive Amenities

Fairmont Gold accommodations are outfitted with luxurious amenities such as Nespresso coffee makers, Le Labo toiletries, high-speed internet, and local call charges waived.

man at desk

Personal Concierge Services

The last thing you want to worry about on a trip is logistics. Our professional Fairmont Gold service attendants can help you with any last-minute details to make your visit with us even more enjoyable.

bedroom with small sitting area and breakfast tray on bed

Custom Wakeup Calls

Start your day with a personalized wake-up call from our Fairmont Gold staff. Rise and shine to your selection of coffee, tea, or juice delivered straight to your door with a complimentary newspaper.

man holding car door open

Private Transport

Ride in style with 10% off private transportation services. Our Fairmont Gold attendants are happy to help you arrange a car service on your behalf.

hotel worker making bed

Turndown Service

Return from your day in downtown Chicago to a refreshed room with nightly turndown service between 6:30 p.m. and 9:00 p.m., complimentary for all Fairmont Gold guests.

fruit stand

Breakfast Buffet

Rise and shine with our daily hot breakfast, Monday–Friday 6:00 a.m.–10:00 a.m.; Saturday–Sunday 7:00 a.m.–11:00 a.m.

desserts

Refreshments

Never unsatisfied in Gold, guests can indulge in our complimentary afternoon selections from ​​ 2:00 p.m.–4:00 p.m., evening hors d’oeuvres from 5:00 p.m.–7:00 p.m., and late-night sweets from 8:00 p.m.–9:00 p.m.

man mixing drinks

Honor Bar

Your cocktail, just how you like it. Pour your own drink of choice with premium spirits and liquors at our honor bar, open from 12:00 p.m.–9:00 p.m.

Fairmont Gold Amenities

  • Access to Private lounge on the 15th floor
  • Concierge
  • Breakfast in Lounge
  • Afternoon Refreshments
  • Early Evening Canapés and Dors d’Oeuvres
  • Dessert Selections
  • Complimentary Overnight Shoeshine
  • Honor Bar Service
  • Complimentary Newspapers
  • Coffee, Tea, or Juice delivered to your guest room with personalized wake-up call
  • Tableside Service
  • Twice-daily housekeeping service